Frequently Asked Questions

Our minimum order quantity varies depending on the product. For most standard products, the MOQ is 100 pieces. For custom orders, please contact our sales team for specific requirements.

Yes, we offer custom manufacturing services. Our engineering team can work with you to design and produce custom metal products according to your specifications. Please contact us with your requirements.

Delivery time depends on the product and quantity. Standard products typically ship within 7-14 days. Custom orders may take 2-4 weeks depending on complexity. We will provide a specific delivery date when you place your order.

We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), PayPal, and major credit cards. For large orders, we may require a 30% deposit upfront with the balance due before shipment.

Yes, we can provide samples for most products. Sample costs and shipping fees apply. Please contact our sales team to request a sample.

All our products are ISO 9001:2015 certified. Depending on the product, we also provide CE, SGS, and other relevant certifications. Certifications are available upon request.

We stand behind the quality of our products. If you receive defective or incorrect items, please contact us within 7 days of delivery. We will arrange for a replacement or refund.

Yes, we ship to over 50 countries worldwide. We work with major shipping carriers to ensure safe and timely delivery. Shipping costs depend on the destination and order weight.